Contact

We’re here to help.

Whether you have a question about a product, your order, or anything else, our team is happy to assist.

Customer Support

📧 Email: support@solunaco.co.uk
🕒 Response Time: Within 24–48 hours (Monday–Friday)

We aim to respond as quickly as possible and appreciate your patience during busy periods.

Order Enquiries

If you're contacting us about an existing order, please include:

• Your full name

• Order number

• A brief description of your query

This helps us assist you faster.

Returns & Exchanges

For return or exchange requests, please visit our Returns Policy page first. If you still need assistance, email us and we’ll guide you through the next steps.

General Questions

Have a product question before purchasing? We’re happy to help clarify specifications, sizing, or suitability.

Thank you for shopping with Soluna Co
We appreciate your trust and look forward to assisting you.